Política de Privacidad
BULCAN ARTE is fully committed to complying with Spanish and European regulations on the protection of personal data and guarantees full adherence to the obligations set out in the General Data Protection Regulation (GDPR) (EU) 2016/679, of April 27, and in Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD and GDD, hereinafter LOPD).
In accordance with these regulations, we inform you that the use of our website may require you to provide certain personal data through contact forms or email, and such data will be processed by BULCAN ARTE, as the data controller, with the following details:
Company Name: BULCAN ARTE S.L.U.
Tax ID (CIF): B35900497
Address: C/ Ciprés nº 26 – Phase II. Arinaga Industrial Estate. 35118 – Agüimes. Gran Canaria – Spain
Phone: +34 928 188 631
Email: info@bulcanarte.com
Collection and Processing of Personal Data
Personal data is any information related to an individual: name, email, address, phone number, tax ID… Additionally, when a user visits our website, some technical data such as their IP address may be collected automatically.
As the data controller, BULCAN ARTE is obligated to inform users of the collection and processing of their personal data, either via email or website forms.
We collect only the data strictly necessary to perform the requested service or provide a proper response. The data collected is identifying and limited to what is reasonably required. We do not collect special categories of personal data. Your data will not be used for purposes other than those for which they were collected.
Contact Forms / Email
Purpose: To respond to your information request made via our contact forms.
Legal Basis: The user’s consent, which may be withdrawn at any time.
Data Sharing: Personal data will be processed through servers managed by Wpmudev, acting as the data processor.
Minors
Only individuals over the age of 14 may provide personal data on this website. For users under 14, parental or guardian consent is mandatory.
Only individuals over 18 may contract our services. If under 18, parental or legal guardian consent is required—unless the minor is legally emancipated.
Security Measures
Users are informed that BULCAN ARTE has implemented technical and organizational security measures to prevent data loss, misuse, unauthorized access, or theft, ensuring confidentiality, integrity, and data quality, in accordance with applicable data protection regulations.
Our website uses SSL encryption to securely transmit personal data via contact or registration forms.
Accuracy of Data
Users declare that all data provided are true and accurate and commit to keeping them updated. Users are solely responsible for any disputes or issues arising from the inaccuracy of their data.
To help us keep your data up to date, please notify BULCAN ARTE of any changes.
Data Disclosure
BULCAN ARTE will not disclose your data to third parties except where legally required or essential for service provision. Possible recipients include:
IT service providers
Payment service providers
Courier and logistics companies
External professionals acting on our behalf (e.g., accounting firms)
All disclosures will be made under strict confidentiality agreements or adherence to their respective privacy policies.
In certain cases, data may be disclosed to legal authorities, such as:
Spanish Tax Agency
Labor inspection authorities
User Rights
Under the GDPR and LOPD, users may exercise the following rights by sending proof of identity (ID or passport) to info@bulcanarte.com or to the address stated in the Legal Notice:
Right of access: to know if your data is being processed, for what purpose, and to whom it may be disclosed.
Right to rectification: to correct inaccurate or incomplete data.
Right to erasure: to delete data that is no longer necessary or excessive.
Right to restrict processing: to limit use of your data to what is strictly necessary for legal claims.
Right to object: to stop data processing under certain conditions, especially for marketing or automated decisions.
Right to data portability: to transfer your data to another service provider in a structured, machine-readable format.
Right to withdraw consent: at any time, without affecting the lawfulness of previous processing.
We commit to responding to all requests within the legal deadline of one month.
If you believe your data rights are being violated, you can file a complaint with our security officer or with the Spanish Data Protection Agency (AEPD).
Data Retention
We will retain personal data only as long as necessary to fulfill the purpose for which it was collected, or until consent is withdrawn.
For clients, data will be retained until the contractual relationship ends. The minimum retention periods may include:
4 years: Social Security and labor obligations
5 years: Civil Code limitations for personal actions
6 years: Commercial Code – accounting records, invoices
10 years: Anti-money laundering law
Indefinitely: Anonymized or aggregated data
Social Media
BULCAN ARTE has official profiles on Facebook, Instagram, and LinkedIn. The purpose of processing data on these platforms is to inform followers about our activities and provide personalized support using the tools of each platform.
Users are encouraged to review the privacy policies and terms of use of these platforms before interacting with our content.
BULCAN ARTE will not extract personal data from social networks unless explicit consent is given.
Confidentiality
All information submitted by users is treated as confidential and will only be used for the purposes stated in this policy. BULCAN ARTE undertakes not to disclose or share this information without user consent.
Validity
This privacy policy was last updated on June 14, 2024. It may change due to legal or jurisprudential developments. Users are advised to read the latest version regularly to stay informed of their rights and obligations.
